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Home arrow Why Nuvox arrow Our Relationship with You arrow Customer Care

 

If a great relationship begins with understanding, how does it end? We hope it never does! Once you’re a customer, we want you here. We want you to stay with us. And not just for the length of your contract.

So we’re going to take care of you. Not just at the beginning, but whenever you need it. Others say it. We do it. How? Through a Customer Care team that will impress you every day.

That means if you call, we answer…quick! If you need a change, we do it…accurately and effectively.

Here are just a few ways our people are caring for you:

  • Dedicated Account Management team
  • Network management 24x7 by industry-certified professionals in network design, integration, and ongoing support.
  • Proactive monitoring of security and environmental alarms
  • Easy acess via our dedicated "I'm a Customer" website
  • (800) 600-5050 Customer Care Line

 

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